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Comdirect will perform a scheduled maintenance on 18.10.2025 from 23:30 CEST for 5 hours and 30 miniutes. During this time, Instant Payment services will not be available. Posted on
Oct 02, 2025 - 18:28 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 15, 13:24 CEST
Identified -
We have identified the issue and we will update when a significant change to the situation occurs. - Affected users: 100% - Affected flow: Authentication - Start Time: 2025-10-15 05:56 CEST - Bank side error: Error in Authentication - Provider name: de-comdirect-ob
Oct 15, 08:20 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 15, 13:23 CEST
Identified -
We have identified the issue and we will update when a significant change to the situation occurs. - Affected users: 12% - Affected flow: Manual refresh - Start Time: 19:17 CEST - Bank side error: INTERNAL_SERVER_ERROR - Provider name: de-sparda-west-ob
Oct 9, 20:31 CEST
Completed -
The scheduled maintenance has been completed.
Oct 15, 07:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:00 CEST
Scheduled -
Comdirect will perform a scheduled maintenance on 15.10.2025 from 07:00 CEST for 30 minutes. During this time, the Account Information and Payment Initiation services will not be available.
Oct 2, 18:44 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 14, 12:01 CEST
Identified -
We have identified the issue and we will update when a significant change to the situation occurs. - Affected users: 100% - Affected flow: Manual Authentication - Start Time: 2025-10-14 07:10 CEST - Bank side error: 502 - Provider name: de-comdirect-ob
Oct 14, 08:22 CEST
Completed -
The scheduled maintenance has been completed.
Oct 14, 07:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 07:00 CEST
Scheduled -
Comdirect will perform a scheduled maintenance on 14.10.2025 from 07:00 CEST for 30 minutes. During this time, the Account Information and Payment Initiation services will not be available.
Oct 2, 18:43 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 13, 12:03 CEST
Identified -
We have identified the issue and we will update when a significant change to the situation occurs. - Affected users: 25% - Affected flow: Authentication - Start Time: 2025-10-11 21:57 CEST - Bank side error: Banking institution is down for maintenance. - Provider name: all sparkassen providers
Oct 11, 22:36 CEST
Completed -
The scheduled maintenance has been completed.
Oct 13, 05:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:00 CEST
Scheduled -
Comdirect will perform a scheduled maintenance on 12th October from 22:00 CEST for 7 hours. During this time, the AIS and PIS services will not be available.
Oct 10, 17:12 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 9, 21:26 CEST
Update -
We have identified the issue and we will update when a significant change to the situation occurs.
Oct 8, 10:29 CEST
Identified -
We have identified the issue and we will update when a significant change to the situation occurs. - Affected users: 75% - Affected flow: Payment Initiation - Start Time: 11:20 CEST - Bank side error: RJCT - Provider name: de-comdirect-ob
Oct 6, 13:53 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 9, 21:25 CEST
Identified -
We have identified the issue and we will update when a significant change to the situation occurs. - Affected users: 70% - Affected flow: Payment Initiation (INSTANT) - Start Time: 08:30 CEST - Bank side error: PAYMENT_FAILED - Provider name: vr banks
Oct 9, 09:09 CEST
Completed -
The scheduled maintenance has been completed.
Oct 9, 16:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:30 CEST
Scheduled -
Tink will perform a scheduled maintenance on 8th and 9th of October from 22:30 CET for 17 hours and 30 minutes. During this time, the PIS service will not be available.
Oct 8, 22:23 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 7, 23:29 CEST
Investigating -
We are currently investigating an issue with HypoVereinsbank.
- Affected users: 75 % - Affected flow: Payment Initiation flow - Start Time: 07/10/2025 22:00 CET - Bank side error: Durch eine Systemstörung können derzeit keine Aufträge entgegengenommen werden. (F0032) - Provider name: de-unicredit-ob
Oct 7, 22:38 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 7, 13:08 CEST
Identified -
We have identified the issue and we will update when a significant change to the situation occurs. - Affected users: 70% - Affected flow: PIS - Start Time: 07:30 CEST - Bank side error: RJCT - Provider name: de-ing-ob
Oct 7, 10:43 CEST
Completed -
The scheduled maintenance has been completed.
Oct 7, 11:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:30 CEST
Scheduled -
Commerzbank will perform a scheduled maintenance on 07.10.2025 from 10:30 CET for 30 minutes. During this time, the services will not be available.
Oct 2, 18:25 CEST
Completed -
The scheduled maintenance has been completed.
Oct 7, 04:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 CEST
Scheduled -
Comdirect will perform a scheduled maintenance on 07.10.2025 from 00:00 CEST for 4 hours and 30 minutes. During this time, the Account Information and Payment Initiation services will not be available.
Oct 6, 16:39 CEST
Resolved -
The issue has been resolved. We apologize for the inconvenience.
Oct 4, 19:35 CEST
Update -
Both SEPA methods are unavailable again.
Oct 4, 16:11 CEST
Update -
SEPA Standard is now available. SEPA Instant is still unavailable.
Oct 4, 13:14 CEST
Investigating -
HypoVereinsbank (Unicredit) will perform maintenance between Friday 23:00 and Sunday 09:30. PIS will be unavailable during the period.
Oct 4, 00:04 CEST
Resolved -
- Affected users: 70% - Affected flow: Refresh flow - Start Time: 2/10/2025 8:40 CET - End time: 2/10/2025 9:00 CET - Bank side error: 403 error on the Accounts endpoint.
Oct 2, 09:37 CEST
Resolved -
This incident has been resolved.
Oct 1, 11:35 CEST
Identified -
We are currently investigating an issue with Volks- und Raiffeisenbank.
Affected users: 25% Affected flow: Manual authentication flow Start Date/Time: 1/10/2025 7:00 CET Bank side error: 503 error on the Authentication endpoint
Oct 1, 09:16 CEST