Volks- und Raiffeisenbanken - AIS PIS Degraded performance

Incident Report for Tink providers Germany

Resolved

This incident has been resolved.

Posted Dec 22, 2025 - 08:36 CET

Identified

We have identified the issue and we will update when a significant change to the situation occurs.
- Affected users: AIS ~10%, PIS 40%
- Affected flow: Payment Initiation, Manual Login
- Start Time: 21.12.2025 16:00
- Bank side error: randomly gives error about invalid certificate, bank side error: INDETERMINATE/NO_CERTIFICATE_CHAIN_FOUND (CERTIFICATE_INVALID)

Posted Dec 21, 2025 - 18:08 CET

This incident affected: Volks- und Raiffeisenbanken.