Norisbank, Deutschebank and Postbank - Payment Initiation services Degraded performance

Incident Report for Tink providers Germany

Resolved

This issue has been resolved. We apologize for the inconvenience.

Posted Jan 12, 2026 - 15:56 CET

Identified

We are currently investigating an issue with Commerzbank.
- Affected users:100% of SEPA ICT
- Affected flow: Payment Initiation flow
- Start Time: 10/01/2025 9:30 CET
- Bank side error: SEPA ICT not reaching final status
- Provider name: de-deutschebank-ob, de-norisbank-ob, de-postbank-*-ob

Posted Jan 10, 2026 - 09:55 CET

This incident affected: Deutsche Bank, Norisbank, and Postbank.