DKB | Open Banking | Major outage affecting Account Information and Payment Initiation

Incident Report for Tink providers Germany

Resolved

DKB experienced major outage between 22/11/2025 22:20 CET and 23/11/2025 09:20 CET.

DKB Major outage affecting Account Information:
- Affected users: 100%
- Affected flow: Manual login, payment initiation, manual refresh flows
- Start Time: 22/11/2025 22:20 CET
- End Time: 23/11/2025 09:20 CET
- Bank side error: 500 error on all authentication, payments, refresh endpoints.
- Provider name: de-dkb-ob

Performance has since returned to normal. We apologize for the inconvenience.
Posted Nov 23, 2025 - 09:56 CET
This incident affected: DKB.